Privacy Policy

Bugout Tech LLP ("Bugout Tech", "we", "us", or "our"), a Limited Liability Partnership registered under the laws of India, operates the website at bugout-tech.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us through it. By using the Site, you consent to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you submit a contact or inquiry form, we collect your name, company name, email address, phone number, project description, preferred contact method, and any file attachments you choose to upload.
• Automatically collected data: When you visit the Site, we may automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit via server logs.
• Cookies and similar technologies: We use strictly necessary cookies for session management (e.g., CSRF protection). We do not use tracking cookies unless you explicitly consent via our cookie banner.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you a confirmation of your inquiry submission.
• Improve the functionality and content of the Site.
• Protect the security and integrity of the Site (e.g., rate limiting, spam prevention).
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Legal Basis for Processing (GDPR / Indian DPDPA)

Where applicable under the General Data Protection Regulation (GDPR) or the Digital Personal Data Protection Act, 2023 (DPDPA), we process your personal data under the following lawful bases:

• Consent: For non-essential cookies and analytics, where you have provided consent through our cookie banner.
• Legitimate interests: For responding to your business inquiries and maintaining the security of our systems.
• Legal obligation: Where required by applicable law or court order.

4. Data Retention

We retain inquiry data for a maximum of 3 years from the date of submission, unless you request deletion earlier or a longer retention period is required by law. Server logs are retained for 90 days. Cookie consent records are retained for 1 year.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Trusted third parties who assist us in operating the Site (e.g., cloud hosting providers, email delivery services). These providers are contractually bound to keep your information confidential.
• Law enforcement: Where required by applicable law, regulation, legal process, or enforceable governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets, in which case your data may be transferred as part of that transaction.

6. Data Storage and Security

Your data is stored on servers located in India. We implement industry-standard security measures including TLS encryption in transit, encrypted database connections, access control based on the principle of least privilege, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookies

We use the following categories of cookies:

• Strictly necessary cookies: Required for the Site to function (session management, CSRF tokens). These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with the Site. Activated only with your consent. You may withdraw consent at any time by clicking "Cookie Settings" in the footer.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict the processing of your data.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at admin@bugout-tech.com. We will respond within 30 days.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Children's Privacy

The Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

Bugout Tech LLP Attn: Data Protection Officer
Ichalkaranji, Maharashtra, India — 416 115
Email: admin@bugout-tech.com